Changes / Salesforce / Service Disruption: Marketing Cloud Core Service
Salesforce: Major incident: Service Disruption: Marketing Cloud Core Service
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: major (vendor)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Service Disruption: Marketing Cloud Core Service
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-09-15 03:04 UTC
Before: not present
After: 2026-09-15 03:19 UTC
Before: not present
After: 4 instances, Marketing Cloud Core Service
Before: not present
After: At 03:19 UTC on September 15, 2026, we resolved the service disruption impacting service availability for Marketing Cloud core services. We restarted the affected database, which restored normal performance for all affected services.
We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Service Disruption: Marketing Cloud Core Service (this change) | Major incident |
All Salesforce changes → · Salesforce profile · Markdown · JSON