Companies/Salesforce/Incidents

Salesforce: Salesforce Spiff Feature Degradation: Spiff

Affected components: Spiff1 instance

Timeline of updates

1. investigating2026-09-16 16:32 UTC

   We are investigating a potential cause of the issue.

2. update2026-09-18 13:42 UTC

   The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update every two business days or sooner if we have more information.

3. update2026-09-21 16:32 UTC

   We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information.

4. update2026-09-23 20:13 UTC

   We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information

5. update2026-09-25 15:45 UTC

   We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information.

6. update2026-09-28 16:12 UTC

   We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information.

7. update2026-10-01 18:48 UTC

   We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information

8. update2026-10-05 21:18 UTC

   We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information

9. update2026-10-07 19:51 UTC

   We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information

10. update2026-10-09 15:14 UTC

    We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information

11. update2026-10-12 20:15 UTC

    We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information.

12. update2026-10-13 17:50 UTC

    We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information.

13. update2026-10-14 16:15 UTC

    We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information.

14. update2026-10-15 23:27 UTC

    We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information.

Changes Rewindex caught on this incident

• Oct 19Incident updated: Salesforce Spiff Feature Degradation: Spiff

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

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