rewindex

CompaniesSalesforceIncidents

Salesforce: Performance Degradation: Core Service

MinorStatus: resolvedStarted Resolved (12 min)1 updatestatus.salesforce.com (opens in new tab)

Affected components: Core Service22 instances

Timeline of updates

  1. update

    We investigated an issue where multiple Salesforce instances were temporarily impacted. This issue resulted from necessary remediation efforts for a separate ongoing incident (Trust link: https://status.salesforce.com/incidents/20004254 (opens in new tab)), which required deployments during high-traffic periods. As the deployment process concluded, the impact ceased, and the services have returned to normal operation.

    We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, the underlying cause, and preventive action to avoid a repeat in the future.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-07-09 20:33 UTC, resolved after 12 min, 1 update(s).

Title
Performance Degradation: Core Service
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20004255

Salesforce profileRecent Salesforce incidentsAll outages on July 9, 2026Salesforce in July 2026MarkdownJSON