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Salesforce: Heroku Service Disruption: Apps, Cedar Private Spaces

Impact: majorStatus: resolvedStarted Resolved (1.5 h)2 updatesSource: status.salesforce.com (opens in new tab)

Affected components: AppsCedar Private Spaces1 instance

Timeline of updates

  1. update

    Engineers have identified an issue with an upstream service provider that  impacts customers with apps in Cedar Private Spaces. Customers may experience failures with starting and scaling dynos of Cedar Private Spaces apps in Virginia. Engineers are working with the upstream provider to expedite a resolution.

  2. update

    Engineers have verified some service recovery and are monitoring for full impact resolution.

Rewindex changes for this incident

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