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Changes / Salesforce / Heroku Service Disruption: Apps, Cedar Private Spaces

Salesforce: Major incident: Heroku Service Disruption: Apps, Cedar Private Spaces

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: major (vendor)Changed Detected Source: status.salesforce.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: Heroku Service Disruption: Apps, Cedar Private Spaces
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-06 13:00 UTC
AddedResolved time#5
Before: not present
After: 2026-07-06 14:30 UTC
AddedAffected components#6
Before: not present
After: 1 instance, Apps, Cedar Private Spaces
AddedUpdateupdate#7
Before: not present
After: Engineers have identified an issue with an upstream service provider that  impacts customers with apps in Cedar Private Spaces. Customers may experience failures with starting and scaling dynos of Cedar Private Spaces apps in Virginia. Engineers are working with the upstream provider to expedite a resolution.
AddedUpdateupdate#8
Before: not present
After: Engineers have verified some service recovery and are monitoring for full impact resolution.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Heroku Service Disruption: Apps, Cedar Private Spaces (this change)Major incident

All Salesforce changes → · Salesforce profile · Markdown · JSON