Salesforce: CCService Degradation Managed Runtime: MANAGEDRUNTIMECANADA, MANAGEDRUNTIMEFRANKFURT, MANAGEDRUNTIMEHyderabad +18 more
Affected components: MANAGEDRUNTIMECANADAMANAGEDRUNTIMEFRANKFURTMANAGEDRUNTIMEHyderabadMANAGEDRUNTIMEIRELANDMANAGEDRUNTIMEJakartaMANAGEDRUNTIMELONDONMANAGEDRUNTIMEMilanMANAGEDRUNTIMEMUMBAIMANAGEDRUNTIMENCALIFORNIAMANAGEDRUNTIMENVIRGINIAMANAGEDRUNTIMEOHIOMANAGEDRUNTIMEOREGONMANAGEDRUNTIMEOsakaMANAGEDRUNTIMEPARISMANAGEDRUNTIMESao PauloMANAGEDRUNTIMESEOULMANAGEDRUNTIMESINGAPOREMANAGEDRUNTIMEStockholmMANAGEDRUNTIMESYDNEYMANAGEDRUNTIMETOKYOMANAGEDRUNTIMEZurich3 instances
Timeline of updates
- update
Some customers may have experienced 403 error codes, preventing the completion of transactions and accessing storefront services. We identified a configuration change as the trigger and performed a rollback to restore service. Customers who deployed code during the impact window will need to redeploy their code to restore full functionality. We apologize for how this incident affected you and your business. We'll complete a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
Archive proof
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How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
5defce4ad82c5dd9…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2026-06-17 03:10 UTC, resolved after 13 h, 1 update(s).
- Title
- CCService Degradation Managed Runtime: MANAGEDRUNTIMECANADA, MANAGEDRUNTIMEFRANKFURT, MANAGEDRUNTIMEHyderabad +18 more
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20004114
Salesforce profileRecent Salesforce incidentsAll outages on June 17, 2026Salesforce in June 2026MarkdownJSON