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Salesforce: Feature Service Disruption: Core Service

MinorStatus: resolvedStarted Resolved (4 d)2 updatesstatus.salesforce.com (opens in new tab)

Affected components: Core Service1 instance

Timeline of updates

  1. update

    The Salesforce Technology team is investigating a performance degradation that impacts Government Cloud Plus instances. This issue affects users utilizing .mil domain naming system (DNS) domains. The Technology team is working with a third-party vendor to troubleshoot the issue. As a result of this issue, affected customers may encounter difficulties accessing their sites or may experience reduced performance. Customers who are utilizing .mil domain naming system (DNS) domains are advised to create a customer case with your .mil DNS vendor to help expedite the resolution. Further updates will be provided as more information becomes available.

  2. update

    The third-party global infrastructure provider has resolved the issue that resulted in intermittent page load errors. After completing the necessary health checks, we can confirm that the issue has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-04-20 13:42 UTC, resolved after 4 d, 2 update(s).

Title
Feature Service Disruption: Core Service
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20003950

Salesforce profileRecent Salesforce incidentsAll outages on April 20, 2026Salesforce in April 2026MarkdownJSON