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Salesforce: Feature Perf Degradation: Core Service

MinorStatus: resolvedStarted Resolved (6.3 h)1 updatestatus.salesforce.com (opens in new tab)

Affected components: Core Service7 instances

Timeline of updates

  1. update

    Between 04:36 UTC and 10:52 UTC, on 06 April 2026, we noted a feature degradation impacting a backend storage service leveraged by the application tier to support data integration for features including Custom Big Objects, Apex, Salesforce Connect External IDs, Login Forensics, Event Monitoring, Field Audit Trail, and Chatter. During this time, some customers may have experienced extended response times and timeouts or be unable to access certain aspects of the features.

    Following the automatic recovery of the service, our engineering teams performed manual restoration efforts to ensure full stability. The issue is now resolved.

    We apologise for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause and preventive action to avoid a repeat in future.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-04-06 04:36 UTC, resolved after 6.3 h, 1 update(s).

Title
Feature Perf Degradation: Core Service
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20003915

Salesforce profileRecent Salesforce incidentsAll outages on April 6, 2026Salesforce in April 2026MarkdownJSON