Companies / Salesforce / incidents

Salesforce: Service Disruption: Core Service

Affected components: Core Service1 instance

Timeline of updates

1. update2026-03-14 04:27 UTC

   We’re still investigating the cause of the issue. We will provide an update in 60 minutes or sooner if we have more information.

2. update2026-03-14 06:26 UTC

   We have successfully deployed a fix to resolve the issue. The services are performing as expected. We apologize for how you and your business may have been affected by this incident.

3. update2026-03-14 06:35 UTC

   Upon further investigation, the Salesforce Technology team has determined that the start time of impact is different than initially understood. We have now revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.

Rewindex changes for this incident

• Major incident: Service Disruption: Core Service 2026-03-14 01:26 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON