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Salesforce: Service Disruption: Core Service

Impact: majorStatus: resolvedStarted 2026-03-12 09:19 UTCResolved 2026-03-13 11:15 UTC (26 h)1 updateSource: status.salesforce.com

Affected components: Core Service15 instances

Timeline of updates

update2026-03-13 12:06 UTC
During the impact window, users with Salesforce Platform licenses may have been unable to log in to Salesforce. Services were functioning normally for other users. A release was identified as the trigger, and we rolled back the change to resolve the issue. Initial communications we provided via: https://status.salesforce.com/incidents/20003805

Rewindex changes for this incident

Major incident: Service Disruption: Core Service 2026-03-12 09:19 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON