Changes / Salesforce / Service Disruption: Core Service
Salesforce: Major incident: Service Disruption: Core Service
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Service Disruption: Core Service
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-03-12 09:19 UTC
Before: not present
After: 2026-03-13 11:15 UTC
Before: not present
After: 15 instances, Core Service
Before: not present
After: During the impact window, users with Salesforce Platform licenses may have been unable to log in to Salesforce. Services were functioning normally for other users. A release was identified as the trigger, and we rolled back the change to resolve the issue. Initial communications we provided via: https://status.salesforce.com/incidents/20003805
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Service Disruption: Core Service (this change) | Major incident |
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