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Salesforce: B2 B2 CCommerce Service Disruption: B2 CCore

Impact: majorStatus: resolvedStarted 2026-02-04 21:20 UTCResolved 2026-02-04 21:30 UTC (10 min)2 updatesSource: status.salesforce.com

Affected components: B2 CCore1 instance

Timeline of updates

update2026-02-09 20:39 UTC
On 4-Feb-2026, a limited number of customers may have experienced a service disruption on pod349. During impact, customers would not have been able to access storefronts or place orders. The Salesforce Technical team resolved the issue, and will investigate solutions to prevent a reoccurrence in the future.
update2026-02-09 20:39 UTC
Update

Rewindex changes for this incident

Major incident: B2 B2 CCommerce Service Disruption: B2 CCore 2026-02-04 21:20 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON