# Salesforce: B2 B2 CCommerce Service Disruption: B2 CCore

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-02-04 21:20 UTC · Resolved: 2026-02-04 21:30 UTC · Duration: 10 min
- Updates: 2 · Affected components: B2 CCore, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003685](https://status.salesforce.com/incidents/20003685)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-02-09 20:39 UTC: On 4-Feb-2026, a limited number of customers may have experienced a service disruption on pod349. During impact, customers would not have been able to access storefronts or place orders. The Salesforce Technical team resolved the issue, and will investigate solutions to prevent a reoccurrence in the future.
- **update** 2026-02-09 20:39 UTC: Update

## Rewindex changes for this incident

- 2026-02-04 21:20 UTC: [Major incident: B2 B2 CCommerce Service Disruption: B2 CCore](https://rewindex.com/change/ib8f06c28698feb.md)


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Canonical: https://rewindex.com/company/salesforce/incidents/20003685 · Markdown: https://rewindex.com/company/salesforce/incidents/20003685.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003685 · Generated 2026-10-18T10:29:14.008Z