Changes / Salesforce / B2 B2 CCommerce Service Disruption: B2 CCore
Salesforce: Major incident: B2 B2 CCommerce Service Disruption: B2 CCore
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: B2 B2 CCommerce Service Disruption: B2 CCore
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-02-04 21:20 UTC
Before: not present
After: 2026-02-04 21:30 UTC
Before: not present
After: 1 instance, B2 CCore
Before: not present
After: On 4-Feb-2026, a limited number of customers may have experienced a service disruption on pod349. During impact, customers would not have been able to access storefronts or place orders. The Salesforce Technical team resolved the issue, and will investigate solutions to prevent a reoccurrence in the future.
Before: not present
After: Update
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: B2 B2 CCommerce Service Disruption: B2 CCore (this change) | Major incident |
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