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Salesforce: Feature Perf Degradation: Core Service

MinorStatus: resolvedStarted Resolved (12 h)2 updatesstatus.salesforce.com (opens in new tab)

Affected components: Core Service16 instances

Timeline of updates

  1. update

    We're investigating a feature degradation related to a recent release, impacting multiple cells in the Japan region.
    We've developed a fix, which will be deployed outside business hours to minimize further disruption to your business.
    Deployment ‌is scheduled to start at approximately 13:00 UTC, February 6, 2026.
    We'll provide an update once the fix has been deployed, sooner if we have more information.

  2. update

    The fix finished deploying across all instances by 14:05 UTC. All customers are now out of impact.

    We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-02-06 02:27 UTC, resolved after 12 h, 2 update(s).

Title
Feature Perf Degradation: Core Service
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20003668

Salesforce profileRecent Salesforce incidentsAll outages on February 6, 2026Salesforce in February 2026MarkdownJSON