Salesforce: Marketing Cloud Degradation: Email Studio
Affected components: Email Studio11 instances
Timeline of updates
- update
The Salesforce Technology team is currently investigating a performance degradation affecting customers on this instance.
Impact: Customers may experience slowness regarding Marketing Email performance, including delays in message processing and send speeds.
We are working to resolve the issue and will provide updates as soon as additional information becomes available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
c14d415d09846a25…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2026-01-27 15:03 UTC, resolved after 15 h, 1 update(s).
- Title
- Marketing Cloud Degradation: Email Studio
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20003637
Salesforce profileRecent Salesforce incidentsAll outages on January 27, 2026Salesforce in January 2026MarkdownJSON