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Salesforce: Feature Perf Degradation: Customer360 Audiences

MinorStatus: resolvedStarted Resolved (8.3 h)1 updatestatus.salesforce.com (opens in new tab)

Affected components: Customer360 Audiences83 instances

Timeline of updates

  1. update

    A subset of Data Cloud customers using API Streams, Marketing Cloud Personalization, and data action Streams may have experienced delays in backend data processing, which resulted in failed statuses appearing in the user interface. The team restarted the jobs to resolve the impact for the customers.

    We’ve confirmed that the solution implemented to mitigate the issue causing the feature degradation was successful. Engineers have observed that the service is now stable and have declared the incident resolved. Customers should no longer see any impact.

    We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and taking preventive action to avoid a recurrence in the future. We apologize for any impact this incident may have had on you and your business.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2025-12-03 09:34 UTC, resolved after 8.3 h, 1 update(s).

Title
Feature Perf Degradation: Customer360 Audiences
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20003505

Salesforce profileRecent Salesforce incidentsAll outages on December 3, 2025Salesforce in December 2025MarkdownJSON