Salesforce: Performance Degradation: Search
Affected components: Search1 instance
Timeline of updates
- investigating
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
- update
The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
b6db205ec4e3c13d…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2025-10-12 18:31 UTC, resolved after 7.9 h, 2 update(s).
- Title
- Performance Degradation: Search
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20003348
Salesforce profileRecent Salesforce incidentsAll outages on October 12, 2025Salesforce in October 2025MarkdownJSON