Salesforce: Feature Service Disruption: Core Service
Affected components: Core Service1 instance
Timeline of updates
- update
The GovCloud Technology team became aware of an issue impacting Enterprise Sales Management (ESM) component pages, introduced in the recent release.
The team proactively rolled back to the previous working version, mitigating the impact.
For more information, please see this Trust post: https://status.salesforce.com/incidents/20003319 (opens in new tab)We apologize for any inconvenience this incident may have caused you and your business. We’ll conduct a thorough investigation of the incident, confirming the technical trigger and the underlying cause.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
a8ecf5d364f20b1d…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2025-10-08 18:38 UTC, resolved after 7.5 h, 1 update(s).
- Title
- Feature Service Disruption: Core Service
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20003332
Salesforce profileRecent Salesforce incidentsAll outages on October 8, 2025Salesforce in October 2025MarkdownJSON