Salesforce: Marketing Cloud Feature Degradation: Journey Builder
Affected components: Journey Builder246 instances
Timeline of updates
- update
Customers may experience issues when attempting to create or update some activities within Journey Builder, as the activity UI will fail to load and display an error.
Important Note:
Existing journeys that are already running will continue to operate as expected.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
dd1bfdd005793727…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2025-10-06 06:51 UTC, resolved after 5.8 h, 1 update(s).
- Title
- Marketing Cloud Feature Degradation: Journey Builder
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20003314
Salesforce profileRecent Salesforce incidentsAll outages on October 6, 2025Salesforce in October 2025MarkdownJSON