Salesforce: Commerce Cloud Performance Degradation Shopper Login And Api Service Slas: SCAPI-EU, SLASService EU-1
Affected components: SCAPI-EUSLASService EU-11 instance
Timeline of updates
The vendor published no update text for this incident.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
8db745cb102d608c…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2025-09-29 10:47 UTC, resolved after 1.1 h, 0 update(s).
- Title
- Commerce Cloud Performance Degradation Shopper Login And Api Service Slas: SCAPI-EU, SLASService EU-1
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20003282
Salesforce profileRecent Salesforce incidentsAll outages on September 29, 2025Salesforce in September 2025MarkdownJSON