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Runway: We've identified a problem and are working on a fix

Affected components: AppBackendPublic API

Timeline of updates

1. investigating2026-09-29 19:59 UTC

   Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

2. investigating2026-09-29 20:16 UTC

   We've spotted that something has gone wrong with Alelph 2 generations, causing degraded performance. We're currently investigating the issue, and will provide an update soon.

3. resolved2026-09-29 22:20 UTC

   This incident has now been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Runway profile · Recent Runway incidents · Markdown · JSON