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Runway: We've identified a problem and are working on a fix

Impact: minorStatus: resolvedStarted Resolved (2.7 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: AppBackendPublic API

Timeline of updates

  1. investigating

    Our engineering team is investigating a problem with assets affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. monitoring

    We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

  3. resolved

    This incident has now been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Runway profile · Recent Runway incidents · Markdown · JSON