Companies / Runway / incidents

Runway: Elevated Seedance moderation errors

Affected components: AppBackendPublic API

Timeline of updates

1. monitoring2026-10-06 18:52 UTC

   We have detected elevated failures for Seedance generations with inputs that include human faces. We are working with the Seedance team to diagnose the issue.

2. monitoring2026-10-06 18:55 UTC

   We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

3. monitoring2026-10-06 18:58 UTC

   We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

4. resolved2026-10-06 20:22 UTC

   We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Runway profile · Recent Runway incidents · Markdown · JSON