# Runway: Elevated Seedance moderation errors

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-10-06 18:52 UTC · Resolved: 2026-10-06 20:22 UTC · Duration: 1.5 h
- Updates: 4 · Affected components: App, Backend, Public API
- [Vendor status page: https://stspg.io/9fnmb7v70dpx](https://stspg.io/9fnmb7v70dpx)
- [Company: Runway](https://rewindex.com/company/runway.md)

## Timeline of updates

- **monitoring** 2026-10-06 18:52 UTC: We have detected elevated failures for Seedance generations with inputs that include human faces. We are working with the Seedance team to diagnose the issue.
- **monitoring** 2026-10-06 18:55 UTC: We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- **monitoring** 2026-10-06 18:58 UTC: We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- **resolved** 2026-10-06 20:22 UTC: We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.


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Canonical: https://rewindex.com/company/runway/incidents/m0r5vf7xnb30 · Markdown: https://rewindex.com/company/runway/incidents/m0r5vf7xnb30.md · JSON: https://rewindex.com/api/v1/companies/runway/incidents/m0r5vf7xnb30 · Generated 2026-10-18T11:32:18.358Z