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Runway: Image generation model performance is degraded

Affected components: AppBackendPublic API

Timeline of updates

1. investigating2025-11-12 16:20 UTC

   Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

2. monitoring2025-11-12 17:08 UTC

   Generations are processing normally again. We will continue to monitor the situation.

3. resolved2025-11-12 19:38 UTC

   The issue has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Runway profile · Recent Runway incidents · Markdown · JSON