# Runway: Image generation model performance is degraded

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-12 16:20 UTC · Resolved: 2025-11-12 19:38 UTC · Duration: 3.3 h
- Updates: 3 · Affected components: App, Backend, Public API
- [Vendor status page: https://stspg.io/67hvplvtrrd1](https://stspg.io/67hvplvtrrd1)
- [Company: Runway](https://rewindex.com/company/runway.md)

## Timeline of updates

- **investigating** 2025-11-12 16:20 UTC: Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
- **monitoring** 2025-11-12 17:08 UTC: Generations are processing normally again. We will continue to monitor the situation.
- **resolved** 2025-11-12 19:38 UTC: The issue has been resolved.


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Canonical: https://rewindex.com/company/runway/incidents/kwy20vvfmd5j · Markdown: https://rewindex.com/company/runway/incidents/kwy20vvfmd5j.md · JSON: https://rewindex.com/api/v1/companies/runway/incidents/kwy20vvfmd5j · Generated 2026-10-18T12:35:19.654Z