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Runway: High queue wait times for Gen 4.5 image-to-video

Affected components: AppBackendPublic API

Timeline of updates

1. investigating2026-03-17 10:22 UTC

   Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

2. monitoring2026-03-17 11:11 UTC

   We've taken action and queue wait times have improved significantly. We're continuing to monitor the situation.

3. resolved2026-03-17 12:42 UTC

   This incident has now been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Runway profile · Recent Runway incidents · Markdown · JSON