# Runway: High queue wait times for Gen 4.5 image-to-video

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-17 10:22 UTC · Resolved: 2026-03-17 12:42 UTC · Duration: 2.3 h
- Updates: 3 · Affected components: App, Backend, Public API
- [Vendor status page: https://stspg.io/cgqy6xtdc4lx](https://stspg.io/cgqy6xtdc4lx)
- [Company: Runway](https://rewindex.com/company/runway.md)

## Timeline of updates

- **investigating** 2026-03-17 10:22 UTC: Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
- **monitoring** 2026-03-17 11:11 UTC: We've taken action and queue wait times have improved significantly. We're continuing to monitor the situation.
- **resolved** 2026-03-17 12:42 UTC: This incident has now been resolved.


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Canonical: https://rewindex.com/company/runway/incidents/6hb94v3wmx38 · Markdown: https://rewindex.com/company/runway/incidents/6hb94v3wmx38.md · JSON: https://rewindex.com/api/v1/companies/runway/incidents/6hb94v3wmx38 · Generated 2026-10-18T12:41:55.224Z