Companies / RudderStack / changes
RudderStack change history: Intercom destination got affected for all customer tiers.
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Intercom destination got affected for all customer tiers. RudderStack reported a major Intercom destination outage affecting all customer tiers across EU and US data processing pipelines. Intercom’s WAF blocked requests with the User-Agent header set to RudderLabs. The incident started at 2024-07-15 12:23 UTC and was resolved at 2024-07-15 13:54 UTC, lasting 1 h 31 min; RudderStack reported the issue fixed. | Major incident |