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RubyGems.org: Unexpected Errors

MinorStatus: resolvedStarted Resolved (53 min)4 updatesstspg.io (opens in new tab)

Affected components: Fastly London (LHR)Upstream Provider: Fastly - Fastly London (LHR)Fastly Johannesburg (JNB)Upstream Provider: Fastly - Fastly Johannesburg (JNB)Fastly Miami (MIA)Upstream Provider: Fastly - Fastly Miami (MIA)Fastly Dallas (DFW)Upstream Provider: Fastly - Fastly Dallas (DFW)Fastly San Jose (SJC)Upstream Provider: Fastly - Fastly San Jose (SJC)Dependency APIUpstream Provider: Fastly - Fastly New York (JFK)Fastly Brisbane (BNE)Upstream Provider: Fastly - Fastly Brisbane (BNE)Fastly Denver (DEN)Upstream Provider: Fastly - Fastly Denver (DEN)Fastly Paris (CDG)Upstream Provider: Fastly - Fastly Paris (CDG)Fastly Singapore (SIN)Upstream Provider: Fastly - Fastly Singapore (SIN)Fastly Boston (BOS)Upstream Provider: Fastly - Fastly Boston (BOS)Upstream Provider: Fastly - Fastly Atlanta (ATL)Fastly Melbourne (MEL)Upstream Provider: Fastly - Fastly Melbourne (MEL)Fastly Amsterdam (AMS)Upstream Provider: Fastly - Fastly Amsterdam (AMS)Fastly Ashburn (IAD)Upstream Provider: Fastly - Fastly Ashburn (IAD)Fastly Perth (PER)Upstream Provider: Fastly - Fastly Perth (PER)ApplicationFastly Toronto (YYZ)Upstream Provider: Fastly - Fastly Toronto (YYZ)Fastly New Zealand (AKL)Upstream Provider: Fastly - Fastly New Zealand (AKL)Fastly Frankfurt (HHN)Upstream Provider: Fastly - Fastly Frankfurt (HHN)Fastly Hong Kong (HKG)Upstream Provider: Fastly - Fastly Hong Kong (HKG)Fastly Osaka (ITM)Upstream Provider: Fastly - Fastly Osaka (ITM)Fastly Madrid (MAD)Upstream Provider: Fastly - Fastly Madrid (MAD)Gem DownloadsFastly Sāo Paulo (GRU)Upstream Provider: Fastly - Fastly Sāo Paulo (GRU)Fastly Dubai (FJR)Upstream Provider: Fastly - Fastly Dubai (FJR)Fastly Montreal (YUL)Upstream Provider: Fastly - Fastly Montreal (YUL)Fastly Minneapolis (MSP)Upstream Provider: Fastly - Fastly Minneapolis (MSP)Fastly London (LCY)Upstream Provider: Fastly - Fastly London (LCY)Gem Index APIUpstream Provider: Fastly - Fastly Tokyo (NRT)Fastly Stockholm (BMA)Upstream Provider: Fastly - Fastly Stockholm (BMA)Fastly Frankfurt (FRA)Upstream Provider: Fastly - Fastly Frankfurt (FRA)Upstream Provider: Fastly - Fastly Los Angeles (LAX)Fastly Chicago (ORD)Upstream Provider: Fastly - Fastly Chicago (ORD)Fastly Seattle (SEA)Upstream Provider: Fastly - Fastly Seattle (SEA)Fastly New Zealand (WLG)Upstream Provider: Fastly - Fastly New Zealand (WLG)Fastly Sydney (SYD)Upstream Provider: Fastly - Fastly Sydney (SYD)

Timeline of updates

  1. investigating

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. identified

    The elevated 502 errors seem to be because of Fastly's ongoing incident. We are following along at https://status.fastly.com/incidents/1rbr326kjsmt.

  3. monitoring

    Fastly has implemented a fix and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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