# RubyGems.org: Unexpected Errors

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-01-12 16:02 UTC · Resolved: 2021-01-12 16:55 UTC · Duration: 53 min
- Updates: 4 · Affected components: Fastly London (LHR), Upstream Provider: Fastly - Fastly London (LHR), Fastly Johannesburg (JNB), Upstream Provider: Fastly - Fastly Johannesburg (JNB), Fastly Miami (MIA), Upstream Provider: Fastly - Fastly Miami (MIA), Fastly Dallas (DFW), Upstream Provider: Fastly - Fastly Dallas (DFW), Fastly San Jose (SJC), Upstream Provider: Fastly - Fastly San Jose (SJC), Dependency API, Upstream Provider: Fastly - Fastly New York (JFK), Fastly Brisbane (BNE), Upstream Provider: Fastly - Fastly Brisbane (BNE), Fastly Denver (DEN), Upstream Provider: Fastly - Fastly Denver (DEN), Fastly Paris (CDG), Upstream Provider: Fastly - Fastly Paris (CDG), Fastly Singapore (SIN), Upstream Provider: Fastly - Fastly Singapore (SIN), Fastly Boston (BOS), Upstream Provider: Fastly - Fastly Boston (BOS), Upstream Provider: Fastly - Fastly Atlanta (ATL), Fastly Melbourne (MEL), Upstream Provider: Fastly - Fastly Melbourne (MEL), Fastly Amsterdam (AMS), Upstream Provider: Fastly - Fastly Amsterdam (AMS), Fastly Ashburn (IAD), Upstream Provider: Fastly - Fastly Ashburn (IAD), Fastly Perth (PER), Upstream Provider: Fastly - Fastly Perth (PER), Application, Fastly Toronto (YYZ), Upstream Provider: Fastly - Fastly Toronto (YYZ), Fastly New Zealand (AKL), Upstream Provider: Fastly - Fastly New Zealand (AKL), Fastly Frankfurt (HHN), Upstream Provider: Fastly - Fastly Frankfurt (HHN), Fastly Hong Kong (HKG), Upstream Provider: Fastly - Fastly Hong Kong (HKG), Fastly Osaka (ITM), Upstream Provider: Fastly - Fastly Osaka (ITM), Fastly Madrid (MAD), Upstream Provider: Fastly - Fastly Madrid (MAD), Gem Downloads, Fastly Sāo Paulo (GRU), Upstream Provider: Fastly - Fastly Sāo Paulo (GRU), Fastly Dubai (FJR), Upstream Provider: Fastly - Fastly Dubai (FJR), Fastly Montreal (YUL), Upstream Provider: Fastly - Fastly Montreal (YUL), Fastly Minneapolis (MSP), Upstream Provider: Fastly - Fastly Minneapolis (MSP), Fastly London (LCY), Upstream Provider: Fastly - Fastly London (LCY), Gem Index API, Upstream Provider: Fastly - Fastly Tokyo (NRT), Fastly Stockholm (BMA), Upstream Provider: Fastly - Fastly Stockholm (BMA), Fastly Frankfurt (FRA), Upstream Provider: Fastly - Fastly Frankfurt (FRA), Upstream Provider: Fastly - Fastly Los Angeles (LAX), Fastly Chicago (ORD), Upstream Provider: Fastly - Fastly Chicago (ORD), Fastly Seattle (SEA), Upstream Provider: Fastly - Fastly Seattle (SEA), Fastly New Zealand (WLG), Upstream Provider: Fastly - Fastly New Zealand (WLG), Fastly Sydney (SYD), Upstream Provider: Fastly - Fastly Sydney (SYD)
- [Vendor status page: https://stspg.io/wsqbzfv6mgc4](https://stspg.io/wsqbzfv6mgc4)
- [Company: RubyGems.org](https://rewindex.com/company/rubygems.md)

## Timeline of updates

- **investigating** 2021-01-12 16:02 UTC: We're experiencing an elevated level of errors and are currently looking into the issue.
- **identified** 2021-01-12 16:14 UTC: The elevated 502 errors seem to be because of Fastly's ongoing incident. We are following along at https://status.fastly.com/incidents/1rbr326kjsmt.
- **monitoring** 2021-01-12 16:28 UTC: Fastly has implemented a fix and we are monitoring the results.
- **resolved** 2021-01-12 16:55 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/rubygems/incidents/bt167phk4y86 · Markdown: https://rewindex.com/company/rubygems/incidents/bt167phk4y86.md · JSON: https://rewindex.com/api/v1/companies/rubygems/incidents/bt167phk4y86 · Generated 2026-10-20T01:31:38.545Z