Rewindex

CompaniesRollbarIncidents

Rollbar: Widespread incident impacting multiple parts of our platform caused by an incident within our cloud provider

MinorStatus: resolvedStarted Resolved (1.2 h)3 updatesstatus.rollbar.com (opens in new tab)
Part of an outage event

Google Cloud us-central1 outage, Sep 1, 2026 · 47 vendors, 54 incidents

Rollbar’s incident started in the same window without naming Google Cloud (timing only, not evidence of a link). (timing only, posted +58 min vs Google Cloud’s own post)

Swipe sideways to see the whole diagram.

blamed GitHubblamed Twiliosame windowGoogle Cloud us-central1posted 14:42 UTCWithin an hour8 vendors, 8 blamed Google CloudPinecone, Elastic Cloud, FullStory +51 to 4 hours later6 vendors, 6 blamed Google CloudApollo GraphQL, Temporal Cloud,Clerk +3GitHubposted +18 min, did not name GoogleCloudBolt.new+24 minTwilioposted +1 h 42 min, did not nameGoogle CloudGorgias, Iterable+2 h 23 min to +2 h 37 minRollbar (this incident)posted +58 min
blamed GitHubblamed Twiliosame windowGoogle Cloud us-central1posted 14:42 UTCWithin an hour8 vendors, 8 blamed GoogleCloudPinecone, Elastic Cloud,FullStory +51 to 4 hours later6 vendors, 6 blamed GoogleCloudApollo GraphQL, TemporalCloud, Clerk +3GitHubposted +18 min, did not nameGoogle CloudBolt.new+24 minTwilioposted +1 h 42 min, did notname Google CloudGorgias, Iterable+2 h 23 min to +2 h 37 minRollbar (this incident)posted +58 min
Rollbar is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Google Cloud us-central1<br/>posted 14:42 UTC"]:::root
  h1["Within an hour<br/>8 vendors, 8 blamed Google Cloud<br/>Pinecone, Elastic Cloud, FullStory +5"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>6 vendors, 6 blamed Google Cloud<br/>Apollo GraphQL, Temporal Cloud, Clerk +3"]:::blames
  root --> h4
  p0["GitHub<br/>posted +18 min, did not name Google Cloud"]:::timing
  root -.-> p0
  k0["Bolt.new<br/>+24 min"]:::hop2
  p0 -->|"blamed GitHub"| k0
  p1["Twilio<br/>posted +1 h 42 min, did not name Google Cloud"]:::timing
  root -.-> p1
  k1["Gorgias, Iterable<br/>+2 h 23 min to +2 h 37 min"]:::hop2
  p1 -->|"blamed Twilio"| k1
  me["Rollbar (this incident)<br/>posted +58 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Affected components: Core Processing PipelineRollbar DocsWeb Application (app.rollbar.com)rollbar.min.jsSCIM and SSOiOS Symbolication processing pipelineSource map processing pipelineMailgun Outbound DeliveryAPI Tier (api.rollbar.com)Mailgun SMTPProguard processing pipelineHomepage (rollbar.com)

Timeline of updates

  1. investigating

    We are currently experiencing an incident that is impacting multiple parts of the platform , we believe this is caused by an incident within our cloud provider. We are currently processing data but we are seeing some of our services such as WEB/API are potentially impacted. We will provide an update as we learn more about this issue, and we apologize for any inconvenience this might be causing.

  2. monitoring

    It appears that work has been done by our cloud provider which has resolved many of the issues we were experiencing but we will give this some more time while we monitor before resolving this issue.

  3. resolved

    We believe everything is now back to normal , sorry for the inconvenience caused.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.rollbar.com (opens in new tab).

Rollbar profileRecent Rollbar incidentsMarkdownJSON