Companies / Rippling / incidents
Rippling: Rippling app is down
Rippling reported a critical outage that prevented its app from loading, starting 2026-09-29 19:20 UTC and resolved at 2026-09-30 03:55 UTC (8 h 35 min). The vendor observed authentication database overload; access initially recovered with degraded performance, and the app was fully operational by 09-29 19:51 UTC while root-cause investigation continued.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Rippling App
Timeline of updates
- investigating
We are investigating issues where the Rippling app is not loading. We will provide an update within the next 10 minutes.
- investigating
We observed an overload in utilization of our authentication database. Access to Rippling has started to recover but there may be some degraded performance.
- investigating
The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.
- monitoring
The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Critical incident: Rippling app is down 2026-09-29 19:20 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Rippling profile · Recent Rippling incidents · Markdown · JSON