Rippling: Asynchronous job queue resulting in stale services
Affected components: Rippling App
Timeline of updates
- monitoring
To mitigate a previous incident, non-critical asynchronous tasks were paused on Monday, July 27 at 9:30a PT and re-enabled around 3:30p PT. We are still working through the task backlog, and some things across Rippling - like group membership - will be stale until the remaining jobs catch up.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
e244fc5336a9383f…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Rippling, started 2026-07-28 02:23 UTC, resolved after 2.9 h, 2 update(s).
- Title
- Asynchronous job queue resulting in stale services
- Vendor
- Rippling
- Date
- URL
- https://rewindex.com/company/rippling/incidents/rlbhjc75dhtb
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