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Rippling: Issues using job codes and dimensions in Time and Attendance and Payroll

Impact: criticalStatus: resolvedStarted Resolved (12 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Rippling reported a critical incident affecting use of job codes and dimensions in Time and Attendance and Payroll, starting 2025-11-24 20:13 UTC. A fix was implemented at 2025-11-24 20:25 UTC; the incident was resolved at 2025-11-25 08:25 UTC, with a reported duration of 12 h 11 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Rippling profile · Recent Rippling incidents · Markdown · JSON