Companies / Retool / incidents

Retool: Licensing service degraded - affecting workflows-worker startup for self-hosted customers using Retool-managed Temporal

Affected components: Self Hosted On-PremiseLicense serverRetool-managed Temporal (via Temporal.io)Workflows

Timeline of updates

1. investigating2026-05-12 13:14 UTC

   We are currently investigating this issue.

2. monitoring2026-05-12 14:06 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved2026-05-12 14:42 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Retool profile · Recent Retool incidents · Markdown · JSON