Companies / Retool / incidents

Retool: Workflows with custom npm libraries failing to install

Impact: minorStatus: resolvedStarted Resolved (5.5 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Workflows

Timeline of updates

  1. identified

    We are investigating an issue where workflows using custom npm libraries are failing to execute. This affects both Retool Cloud and self-hosted customers. A fix has been identified and is currently being deployed to Cloud. Self-hosted patch releases are in progress.

  2. monitoring

    A fix has been deployed to Retool Cloud. Self-hosted customers should upgrade to 3.300.28-stable or 3.334.12-stable, which has the fix. We are monitoring to confirm full resolution.

  3. resolved

    This incident has been resolved. Self-hosted customers should update to 3.300.28-stable or 3.334.12-stable for the fix.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Retool profile · Recent Retool incidents · Markdown · JSON