# Retool: Workflows with custom npm libraries failing to install

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-08 17:03 UTC · Resolved: 2026-05-08 22:33 UTC · Duration: 5.5 h
- Updates: 3 · Affected components: Workflows
- [Vendor status page: https://stspg.io/rgd1z43m2h64](https://stspg.io/rgd1z43m2h64)
- [Company: Retool](https://rewindex.com/company/retool.md)

## Timeline of updates

- **identified** 2026-05-08 17:03 UTC: We are investigating an issue where workflows using custom npm libraries are failing to execute. This affects both Retool Cloud and self-hosted customers. A fix has been identified and is currently being deployed to Cloud. Self-hosted patch releases are in progress.
- **monitoring** 2026-05-08 18:15 UTC: A fix has been deployed to Retool Cloud. Self-hosted customers should upgrade to 3.300.28-stable or 3.334.12-stable, which has the fix. We are monitoring to confirm full resolution.
- **resolved** 2026-05-08 22:33 UTC: This incident has been resolved. Self-hosted customers should update to 3.300.28-stable or 3.334.12-stable for the fix.


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Canonical: https://rewindex.com/company/retool/incidents/cm8qqcwkcgwn · Markdown: https://rewindex.com/company/retool/incidents/cm8qqcwkcgwn.md · JSON: https://rewindex.com/api/v1/companies/retool/incidents/cm8qqcwkcgwn · Generated 2026-10-18T09:42:56.341Z