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Retool: [Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors

Affected components: Resource Queries

Timeline of updates

1. investigating2026-04-17 14:19 UTC

   We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.

2. identified2026-04-17 17:58 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring2026-04-17 18:24 UTC

   A fix has been implemented and we are monitoring the results.

4. monitoring2026-04-18 03:35 UTC

   The issue has been resolved.

5. resolved2026-04-18 03:36 UTC

   This incident has been resolved.

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