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Retool change history: [Retool Cloud] PostgreSQL and REST API Resource Queries Intermittently Failing

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14Major incident
When (UTC)ChangeKind
Major incident: [Retool Cloud] PostgreSQL and REST API Resource Queries Intermittently Failing
Retool Cloud PostgreSQL and REST API resource queries intermittently failed, also affecting RetoolDB use, in a major-impact incident starting 2026-04-16 15:49 UTC. It lasted 2 h 27 min and was resolved at 2026-04-16 18:17 UTC after a fix returned affected services’ error rates to normal; no specific cause was disclosed.
Major incident