Retell AI: Voicemail Setup Issue Preventing Processing Calls
No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.retellai.com (opens in new tab)
Timeline of updates
- resolved
From 11:13 AM to 12:18 PM (1 hour 5 minutes), agents with voicemail setup were unable to process calls. The issue has been identified and fully resolved as of 12:18 PM. Normal service has been restored, and all call functions are now operating as expected.
From Retell AI’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.retellai.com (opens in new tab).