Retell AI: Telnyx calls encountering telephony provider permission denied
Affected components: End to End Calling - Phone CallPhone Call
Timeline of updates
- investigating
We have observed that calls through retell Telnyx numbers are having issues.
- resolved
This has been resolved now. This is related to an elastic IP issue, which is mitigated now.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).