Companies / Render / incidents

Render: Some users enrolled in 2FA are experiencing login issues

Impact: majorStatus: resolvedStarted Resolved (1.1 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Some users enrolled in 2FA experienced login loops accessing the Render Dashboard in a major-impact incident starting 2026-07-15 21:50 UTC. Render implemented a fix at 22:06 UTC and marked the incident resolved at 22:56 UTC; the computed duration was 1 h 5 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Render Dashboard

Timeline of updates

  1. investigating

    Some users enrolled in 2FA report login loops when attempting to access the Render dashboard. We're investigating.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Render profile · Recent Render incidents · Markdown · JSON