Redis: Redis Cloud - Service Disruption Due to GCP Global Outage
Timeline of updates
- update
➡️ Monitoring — Redis Cloud is currently experiencing a service disruption due to a global outage reported by Google Cloud Platform (GCP). This is affecting several components of our platform, including:
- Redis Cloud API
- Heroku and Vercel integrations
- Documentation portal
- Scaling and provisioning of new subscriptions
At this time, database connectivity and availability are functioning normally, and remain accessible and unaffected.
We are actively monitoring the situation and working with GCP to resolve the issue. Updates will be posted here as more information becomes available.
Thank you for your patience.
- update
➡️ Monitoring — Google Cloud Platform (GCP) has reported that most affected services have now recovered. As a result, access to the Redis Cloud API, Heroku and Vercel integrations, and the Redis documentation portal is steadily improving.
Database connectivity and availability continue to function normally and remain fully accessible.
We will provide a final update once the issue is fully resolved.
- update
➡️ Resolved — The global outage on Google Cloud Platform (GCP) has now been fully resolved. All affected Redis Cloud services have now fully recovered.
At no point was database connectivity or availability were affected.
We appreciate your patience and understanding during this incident.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.redis.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Redis, started 2025-06-12 19:41 UTC, resolved after 3.9 h, 3 update(s).
- Title
- Redis Cloud - Service Disruption Due to GCP Global Outage
- Vendor
- Redis
- Date
- URL
- https://rewindex.com/company/redis/incidents/79c734e2-0c33-42e3-bae3-c886a6156c22
Redis profileRecent Redis incidentsAll outages on June 12, 2025Redis in June 2025MarkdownJSON