Companies/Redis/Incidents

Redis: GCP region europe-west2 and zone europe-west2-b issues

Timeline of updates

1. resolved2026-10-20 06:48 UTC

   We are aware of an issue in GCP region europe-west2 (London), zone europe-west2-b and are actively investigating. If you experience any impact, please contact our Support team.

2. resolved2026-10-20 07:42 UTC

   We continue to closely monitor the issues affecting GCP region europe-west2 and zone europe-west2-b. Restoring services remains our top priority. If you have questions or need assistance, please contact our support team

3. resolved2026-10-20 08:46 UTC

   Our teams are actively monitoring the service disruption affecting the GCP europe-west2 region and europe-west2-b zone. Service restoration remains our highest priority, and we will provide further updates as they become available. For assistance, please contact our Support team.

4. resolved2026-10-20 09:31 UTC

   We are still actively monitoring the service disruption affecting the GCP europe-west2 region and europe-west2-b zone. Our teams remain focused on restoring services as quickly as possible.
   We will provide further updates as they become available. If you require assistance, please contact our Support team.

5. resolved2026-10-20 11:20 UTC

   We continue to monitor the disruption affecting GCP europe-west2 and europe-west2-b while working to restore services. Please contact Support if you need assistance.

6. resolved2026-10-20 12:21 UTC

   The GCP power outage affecting the europe-west2 region and europe-west2-b zone has been mitigated, and the underlying GCP infrastructure has partially recovered. Our teams have initiated recovery procedures and are actively working to restore all affected services.
   We will continue monitoring the recovery and provide further updates as they become available. If you require assistance, please contact our Support team.

7. resolved2026-10-20 13:54 UTC

   Our teams are continuing with the recovery procedures and are actively working to restore all affected services.
   We will provide further updates as they occur.  If you require assistance, please contact our Support team.

8. resolved2026-10-20 17:23 UTC

   All environments have been returned to a full operational state at this time.

   Please contact our Support team if there are questions or assistance is needed.

Impact, status and times are the vendor’s own, as last archived. View on status.redis.io (opens in new tab).

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