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PyPI (Python Infrastructure): Object storage provider outage

CriticalStatus: resolvedStarted Resolved (4.4 h)6 updatesstspg.io (opens in new tab)

Affected components: files.pythonhosted.org - FilesPyPI - files.pythonhosted.org - Files

Timeline of updates

  1. investigating

    We are currently investigating an issue with our object storage provider.

  2. identified

    We have identified an issue that is impacting latencies for files.pythonhosted.org, resulting in timeouts for a portion of requests.

  3. identified

    We're in communication with the object storage provider and are waiting for them to rollout a fix.

  4. identified

    We are also implementing our own change to guard against excessive latencies from the provider.

  5. monitoring

    Our mitigation has decreased overall latencies, but they remain elevated over normal operation. As our provider's service recovers we expect to see a return to baseline.

  6. resolved

    This incident has been resolved.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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