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CompaniesPitchIncidents

Pitch: Slow delivery of authentication emails

MinorStatus: resolvedStarted Resolved (11 min)2 updatesstatus.pitch.com (opens in new tab)

Timeline of updates

  1. monitoring

    A third party service responsible for sending our authentication emails has been experiencing intermittent delays in email delivery, which impacts the delivery of e.g. passwordless login codes. We are monitoring the situation.

  2. resolved

    The issue has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.pitch.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Pitch, started 2023-04-25 13:43 UTC, resolved after 11 min, 2 update(s).

Title
Slow delivery of authentication emails
Vendor
Pitch
Date
URL
https://rewindex.com/company/pitch/incidents/inci_ZDPvuL7bF9PXwv

Pitch profileRecent Pitch incidentsAll outages on April 25, 2023Pitch in April 2023MarkdownJSON