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Pendo: Guide Latency Issues: CNAME Customers Only

Affected components: Guide DeliverabilityGuides - Guide DeliverabilityGuides - Guide TargetingGuide Targeting

Timeline of updates

1. investigating2023-10-05 14:55 UTC

   We are currently investigating some guide latency impacting CNAME customers. Potential issues serving guides to end users. Pendo Engineering is reviewing the issue and we will provide updates as soon as they are available.

2. investigating2023-10-05 15:01 UTC

   We are continuing to investigate this issue.

3. monitoring2023-10-05 17:41 UTC

   Issue has been identified and monitoring the situation.

4. resolved2023-10-05 20:27 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Pendo profile · Recent Pendo incidents · Markdown · JSON