Pendo change history: Guides using segments are non-operational in Production and Staging Environments
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Guides using segments are non-operational in Production and Staging Environments Pendo reported a critical outage affecting guides using segments in Production and Staging Environments, including Visual Design Studio failures and nonfunctional Resource Center Guide Modules. The incident started at 2026-02-05 01:20 UTC and was resolved at 2026-02-05 04:45 UTC; Pendo reported full restoration and no guide content lost. | Major incident |